Reclaim Energy Heat Pump Hot Water Services
1. What are the estimated energy savings compared to my current gas system?
Reclaim Energy heat pump systems are known for their high efficiency, typically achieving a Coefficient of Performance (COP) of 4.5. This means that for every unit of electricity consumed, the heat pump generates 4.5 units of heat energy. Compared to traditional gas systems, which have much lower efficiencies, you can expect substantial savings on your energy bills. For example, if your current gas system has an efficiency of 70%, the heat pump could reduce your water heating energy consumption by up to 75%.
2. Are there any specific rebates or incentives available in Australia for installing a heat pump system?
Yes, there are several incentives available. The Australian Federal Government offers Small-scale Technology Certificates (STCs) for eligible heat pump systems, including Reclaim Energy products. The number of STCs awarded depends on the system’s efficiency and geographic location, translating to a significant discount on the upfront cost. Additionally Victoria offer their own rebates and incentives, so it’s worth checking with Wayne Castleman who will help you with your eligibility.
3. What is the expected lifespan of the heat pump system you recommend?
Reclaim Energy heat pumps are designed for durability and longevity, typically offering a lifespan of around 15 to 20 years with proper maintenance. The system components, such as the compressor and the heat exchanger, are built to withstand various weather conditions and daily use. Reclaim Energy also uses high-quality materials to ensure reliability over the system’s life.
4. How noisy is the heat pump system during operation?
Reclaim Energy heat pump systems are engineered to operate quietly. The noise level is generally around 48 decibels, which is comparable to the sound of a quiet conversation or a suburban street. This low noise level makes it suitable for residential installations, even in areas close to living spaces. The system includes soundproofing measures to minimise operational noise further.
5. What are the maintenance requirements and associated costs for the heat pump system?
Regular maintenance for Reclaim Energy heat pumps is relatively straightforward and cost-effective. It includes checking the system for any debris, ensuring the heat exchanger and coils are clean, and verifying the refrigerant levels. These tasks can often be performed during an annual service by our team. The costs for such maintenance are typically lower than those for gas systems, primarily because there are fewer components subject to wear and tear.
6. Will the installation require any modifications to my existing plumbing or electrical systems?
Installing a Reclaim Energy heat pump system may require some modifications to your existing plumbing and electrical systems. Typically, this includes updating the hot water piping and ensuring the electrical supply can handle the heat pump’s load. We give you a rough estimate over the phone by sending us photos of your existing installation. If you’re ok with a rough estimate we will conduct a thorough site assessment to identify any necessary changes. These modifications are usually minimal and straightforward, but it’s essential to get a detailed quote to understand any additional costs.
7. What kind of warranty and after-sales support do you provide for the heat pump system?
Reclaim Energy offers robust warranty and after-sales support for their heat pump systems. The warranty generally includes a 6-year coverage for the tank and a 5-year warranty for the compressor and other major components. (It doesn’t cover labour) Additionally, Reclaim Energy provides comprehensive customer support, including technical assistance and access to authorised service agents (like us) for repairs and maintenance. This support ensures you have peace of mind and can rely on the system’s performance over its lifetime.
Reclaim Energy’s heat pump systems are a solid choice for those looking to upgrade from a gas system to a more energy-efficient and environmentally friendly option.
